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Extended Stay America

Is this your company?

Growing and Excelling - Anonymous employee Extended Stay America Employee Review

5.0
Apr 13, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

When asked why I work here I always answer because of the people and because we know who we are and we don't try to be anything different. The people who work at ESA are invested in improvement and their future. We want to help our company become better and do better. The upper management are all fairly new but are also defining a brighter future for us.

Cons

We are battling a formerly bad reputation. We are not the same company we were even two-three years ago.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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