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Express Scripts

Acquired by The Cigna Group

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Downward spiral - IT Support Express Scripts Employee Review

2.0
May 14, 2011
Recommend
CEO approval
Business outlook

Pros

Decent benefits, annual bonus, nice cafeteria, a free bag on employee appreciation day, and e-mail from the CEO's secretary congratulating you on a service anniversary..

Cons

Incompetent upper managment. Our IT director 's previous job was at a brewery and explained that to truly understand the company, he spent a day in the brewery and doing deliveries, so, for us to understand Express Scripts, we should go visit its automated mail-order pharmacy. If that doesn't show a total misunderstanding of the complexity of a pharmacy benefit management company, I don't know what does. Yet these are the guys making the IT decisions. Funny how none of the major screwups of recent software releases and the costs involved in fixing them make it into the management slide shows or the press.

Explore other reviews about Express Scripts

5.0
Sep 18, 2025
Recommend
CEO approval
Business outlook

Pros

We worked well together. Company supports career growth.

Cons

Must be in office 3 days a week

4.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Good coworker engagement and help, onboarding was pretty good and people were always willing to answer questions

Cons

Management did not care to solve any issues

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