Strong work/life balance but challenges with growth and pay - IT Services Analyst Exelon Employee Review

3.0
Apr 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance, some middle managers are really amazing and dedicated, great benefits, lots of room to learn

Cons

You have to keep moving roles to grow, lots of nepotism, lots of senior leadership who know very little about the area they oversee, lack of ownership/accountability in certain areas, pay is not as good as it can be.

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Exelon Response
2w
Thank you for your feedback. We’re glad to hear you value the work/life balance, benefits, and supportive managers at BGE/Exelon. We also appreciate your candid input on growth opportunities, leadership and accountability. Exelon’s goal is to maintain a workplace where hiring and advancement decisions are based on qualifications, performance, and business strategy. We recognize that these are important areas to employee satisfaction and your feedback helps us continue building a stronger, more transparent workplace—thank you for sharing your perspective.

Explore other reviews about Exelon

5.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

1. Lots of smart people to learn from. 2. People are willing to teach/mentor/support you in your job. 3) Easy to move around and learn different parts of the company.

Cons

Training can be more organized and detailed Too much corporate speak

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Exelon Response
2w
Thanks for sharing your experience and for being part of the team! We’re glad to hear you’ve found supportive colleagues and opportunities to learn and grow—that’s something we really value. We also appreciate your feedback on training and communication. There's always room for improvement and we encourage you to share your feedback with your manager, training team, and/or your department's HR partner. Thanks again for your feedback—it really helps us get better!
3.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Compared to other companies… Exec leadership is good at change management communications. They make it obvious what they’re planning to do next as external pressures increase. Everyone has access to copilot There are a ton of benefits (but they’re confusing and disorganized). Parking rebate, education reimbursement program,

Cons

The worst tech organization I’ve ever worked with. Technology is extremely outdated and the people aren’t helpful. They’ll close your ticket without ever contacting you and you’re left spending hours going in circles. This makes their onboarding VERY difficult for new employees who can’t find anything. Customer service roles are very very unhelpful. For example- credit card group sent the job aid in response to a question, I shared with them the exact areas where the job aid links were broken and incomplete and got no response. Compensation was lower than the market by a significant margin.

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Exelon Response
1w
Thank you for your positive comments regarding communication, AI access, and benefits. We recognize that reliable technology and responsive tech support are both critical to a positive employee experience —especially during onboarding. It’s concerning to hear that you encountered difficulty getting assistance and unresolved tickets. That’s not the experience we aim to provide, and your feedback highlights areas where we clearly need to improve.
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