The Best Job I've Ever Had - CX Associate Eventbrite Employee Review

-The CX team feels forgotten at times in the sense that we don't always get to use the same benefits as the rest of the office. We rarely get to participate in the happy hours/socials/panels/trainings/meetings because, well, someone's gotta answer the phones. Holidays need to be worked, and while the holiday pay is nice, it kinda sucks almost drawing straws to see who gets stuck on their computer on a holiday. I'm not sure what the fix is for that, and it may just be the peril of working customer service, but it's worth mentioning. -There's been a major lack of clarity on the state of the company since it wen't public. The vibe is that things are not going to plan. Some high profile folks have left for reasons that don't seem genuine, and we've reorganized in different ways a few times. The higher ups swear everything is fine, but that feels suspect. In a company that values transparency, that's not a great feeling. If things are bad, just tell us.