Etsy Support works without principles - Anonymous employee Etsy Employee Review

5.0
Mar 6, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance The pay is good

Cons

Our job is to suspend some accounts. But without giving any reason and advance communication, and without the opportunity for the user to improve and use again. A lot of times users and we feel like it's for no reason.

Explore other reviews about Etsy

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Empathetic, smart people in a lot places.

Cons

Senior leadership has changed alot in the years since the pandemic highs and it's not quite stabilized. Overvalued executors and undervalued those with high EQ and people leadership. Promoted executors into senior roles and then they floundered and exited, or worse they chased away better potential fits for those roles who were overlooked.

5.0
Feb 26, 2026
Recommend
CEO approval
Business outlook

Pros

Etsy is, by far, my favorite company. From the outside, it has the characteristics of big tech —a big NYC office, a household name, and it's publicly traded. However, from the inside, it retains the soul of a startup. Collaboration is constant, office politics are minimal, and there’s a genuine community—people actually eat lunch together in the Brooklyn office and get together. I’ve been here for a year now, and I usually wait for that milestone before giving a review, I can confidently say I’d love to stay here for a long time. During my interview process, I noticed that many Etsy Data Scientists have tenures exceeding five years, which I think speaks volume. While the compensation might not reach Meta or Google levels, the work-life balance, mission, and culture are unmatched. The new CEO is also fantastic; her expertise is evident, and for the first time, I am actually aligned with the company's strategy, instead of just rolling my eyes the whole time at the all hands. As we continue to 'Keep Commerce Human,' Etsy is perfectly positioned to offer the human connection that is so often lost in the age of AI and mass production.

Cons

Nothing I can think of really.

3
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