Pros
There tend to be nice customers if you take the time to learn your inventory and be knowledgeable. The workplace is friendly if you can make bonds with your coworkers. Base hourly pay is nice if you can make your monthly goals and commission.
Cons
The company doesn't care in the least about its employees. There is constant change of sales goals, sales motivation, and business management style. The regional manager is a terrible leader, exuding passive aggressive and overall untrustworthy attitude, caring, above all, for her own image over the issues and concerns of her district. There is constant miscommunication between corporate and stores, and corporate with itself. The company leaders are inconsistent and flighty, constantly changing policies and regulations. Each store is held to different standards, but are penalized in comparison to other stores. Manager and employee turnover is unbelievable, and once you're here, you'll know why. Training is nonexistent, and the workplace is preferred to be hostile in order to maintain "competition" between employees. Not to mention the product has lost much of its quality over the years, as well as modern style. Lots of customers comment on the age and "maturity" of the pieces, leaving a minimal clientele margin and next to impossible sales goals. This company is on the decline for a reason.