Best Company - Employee Experience and DEI focused - Manager Equity Residential Employee Review

5.0
Apr 24, 2024
Recommend
CEO approval
Business outlook

Pros

Over the 15 years, I have worked with EQR, the leadership and my teammates have become stronger allies in our space and the focus on DEI is beyond compare with other multifamily companies! The focus on the employee experience with surveys, townhalls, appreciation days, leadership summits, DEI webinars/speakers, community service opportunities and strong values has never been more prominent in my worklife everyday.

Cons

We continue to find our way in providing the best service for our customers and employees but this has included changes in our business model that we continue to streamline. There will always be discomfort with change but we are in it to win it and working together to make it happen!

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Equity Residential Response
2y
Thank you for your dedicated service and valuable feedback over the past 15 years. We're thrilled to hear about your positive experiences with our leadership, teammates, and the focus on DEI. Your recognition of Equity Residential’s efforts in enhancing the employee experience through various initiatives like surveys, town halls, and DEI activities is greatly appreciated. We understand that change can be challenging, but we're committed to continuously improving and streamlining our business model to better serve our customers and employees. Your advice to encourage Questioning Authority and maintain transparency is well-received, and we'll strive to uphold these values as we navigate the evolving landscape together.

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
1mo
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
1mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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