needs to change with society - Community Manager Equity Residential Employee Review

3.0
Nov 27, 2023
Recommend
CEO approval
Business outlook

Pros

pay is generally better here than other property management companies

Cons

work life balance is off. they changed the way vacation time is accrued which makes it more difficult to plan for vacations, and some roles could really benefit from the ability to be hybrid such as managers.

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Equity Residential Response
2y
Thank you for taking the time to share your detailed and thoughtful insights. We appreciate the consideration you've given to the evolving nature of work, especially for our onsite managerial roles. Your points regarding the nature of managerial work, geographical disparities, and advancements in property amenities are appreciated, as the changing landscape of the workplace, coupled with technological advancements, are all trends that we’re constantly evaluating. We understand and acknowledge the importance of work-life balance, especially in the context of changing dynamics in the modern workplace. Please know that work-life balance is a key focal point at Equity Residential, a topic that is always under active consideration and review. We continuously strive to create a workplace that meets the needs of our employees while maintaining the effectiveness of our operations. Thank you for your dedication to Equity Residential over the past 10+ years and for sharing your perspective. We value your input, as it contributes to our ongoing efforts to create a positive and adaptive workplace culture.

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
1mo
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
1mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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