Steer clear . . . There are many better property management companies out there. - Anonymous employee Equity Residential Employee Review

1.0
Feb 11, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unfortunately, I have nothing to add to this category. Work here if you can't find a job anywhere else.

Cons

Equity Residential's cons originate from the top down. The first thing you need to know is this, one group of people matters. No, it's not the residents/paying customers, it's not the employees, it is the shareholders and the shareholders alone. Working for this company was torture because they tell you one thing, then do another. They teach you in their training classes to "do the right thing". What is important to know is they left out the second part of their sentence, which is "do the right thing for the shareholders." Let me elaborate - At EQR, do not expect one team lunch, a birthday cake, or a reward lunch for a job well done for your team. They won't spend the money. You are not worth it. Do not expect a competitive salary. They spend a lot of time researching the least they can possibly pay you within your market. Good luck getting any more than that for any reason. They also fee residents to death any way they possibly can without shame, while at the same time they try to cut back on the amenities they offer the residents. This makes your job there miserable when you want to do the right thing to help residents in any way possible, but they simply won't allow it. Their benefits are also not as good as other companies. Overall, I would steer clear of both working for this company, or living at one of their communities.

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

avatar
Equity Residential Response
2w
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
1.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

The communities are physically nice

Cons

The biggest problem is the current tour policy is sheer insanity. On-site staff are already burning out by headcount being reduced whenever possible, and on top of it, they have made tours unlimited (5 tours can be booked at once, and this can happen every 30 minutes, even for 1 person working). Leasing agents and on-site staff are going to leave, burn out, continue calling out causing further short staffing. PLEASE do something about this policy before our office staff disintegrates, it is truly awful.

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