Make the change, it'll be worth it... - Community Manager Equity Residential Employee Review

5.0
Apr 30, 2018
Recommend
CEO approval
Business outlook

Pros

A friendly professional environment of competitive, determined, hardworking people. Some of the most inspiring senior leadership I've ever had the chance to work for. This team takes care of their own, makes a point to get to know every one on site, and will take the time to teach, develop, and groom their successors. Most importantly, managers actually get a say in their decision making, and the senior leadership team consistently backs them up and believes in their choices (even if they may not entirely agree). You have freedom to really "think like an owner", but that also comes with the responsibility of acting like one. The on-boarding process to secure talented candidates has improved greatly over the last few years. Our recruiting team really takes the time to find the perfect people to complete your team, instead of sending you just anyone. Leasing consultant turnover is minimal, and a lot of LCs stay in one place (which is beneficial to a new manager). Most turnover I've seen has been due to promotions. Which is in part, due to the training and development team. Over the last few years they have developed a program for leasing consultants and service techs to get as much hands on learning with their management training program, accelerate for sales/service. If you're interested in making a career move and join a company that's ready to invest in your future, Equity is the right choice.

Cons

With such a widespread area of communities, your personal preferences of geographic location could keep you from great promotion opportunities.

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Equity Residential Response
7y
Wow – what a powerful endorsement of all that we strive to offer in terms of a supportive, enriching, collaborative, and empowering work environment. We’re thrilled to hear that you have had such a great experience with us and that you feel heard, valued, appropriately challenged, and supported. Your message is so inspiring, and we can’t thank you enough for advocating for Equity as a fantastic career choice. We are sure that your team and residents benefit every day from your positive attitude, motivating words, and exemplary leadership. Thank you for all that you do, and here’s to many more years of making this a great place to work together!

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
2w
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
1.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

The communities are physically nice

Cons

The biggest problem is the current tour policy is sheer insanity. On-site staff are already burning out by headcount being reduced whenever possible, and on top of it, they have made tours unlimited (5 tours can be booked at once, and this can happen every 30 minutes, even for 1 person working). Leasing agents and on-site staff are going to leave, burn out, continue calling out causing further short staffing. PLEASE do something about this policy before our office staff disintegrates, it is truly awful.

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