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      Equity Residential

      Engaged employer

      Equity Residential reviews

      work with the best people in the industry - Service Manager Equity Residential Employee Review

      5.0
      Feb 20, 2017
      Service manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great support from peers and colleagues Good benefits and options for money management Lots of locations around the country and the ability to promote within Competitive pay Bonus potential Leadership often listens to employee concerns and adjusts

      Cons

      Intrusive health insurance that requires you to compete for unfairly administered points. Survey based bonus percentage Still not quite caught up with technology

      avatar
      Equity Residential Response
      9y
      Hello, and thank you so much for your awesome comments! You made our day with your headline and your positive feedback. We also appreciate your honest criticism and suggestions. We hear a wide range of opinions on our Vitality program. We encourage you to chat with a member of your HR team or your local Equity Values Council Rep to learn more about the program, and we’re confident you can get to the highest status levels without an enormous time commitment. What we do hope everyone recognizes is that we put this program in place to encourage a culture of Total Wellbeing, and to help our employees get ahead of potential health concerns. Once again, we truly appreciate your feedback, and more importantly, your tenure and dedication to Equity.

      Explore other reviews about Equity Residential

      5.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      2.0
      May 7, 2026
      Multisite leasing consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

      Cons

      Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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