A company with heart - Multi Site Community Manager Equity Residential Employee Review

5.0
Feb 9, 2017
Recommend
CEO approval
Business outlook

Pros

I have worked for a lot of property management companies. 2 years ago when I began looking for a new company, I set my priorities towards finding a company that I could stay with long term, a company that exuded integrity and genuinely put people first. My experience afforded me some great offers for managing some new and competitive communities. What drew me to Equity is that they were not willing to give me one of their lease up communities. They genuinely believe in developing their employees and giving them opportunities and grow in their role. While this made me feel like I needed to take a step back, it definitely felt like a company that would give me opportunities in the future and help me grow my career as well. The culture at Equity is very 'people' oriented. The focus on our customers and staff typically comes before the bottom line. Making people happy will bring you the profits you seek and I feel a lot better about what I contribute on a daily bases knowing I have the right kind of support from upper management and senior leadership. There is definitely a sense of pride in this community and I also get the sense that retention of our employees AND residents is much higher than our competitors as well. If you are considering a career in property management, I highly recommend you give Equity a try.

Cons

I sincerely feel that Equity Residential is equipped to handle any issue and is great at communication to avoid major cons.

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Equity Residential Response
9y
Wow - we are blown away by your insight, your uplifting perspective, and with the way you have connected with the culture here at Equity. We couldn’t have said it better ourselves! Running any business poses the ongoing challenge of balancing your employees and your bottom line, but Equity always strives to put our people first, and it’s always wonderful to hear that validation from one of our own dedicated leaders. We love what you had to say about the commitment to developing our employees; so many of us here have enjoyed growth from within, and we love to pay that forward by hiring the best and giving them the resources they need to reach their own goals. With your refreshing and energizing optimism and your rational approach, we’re sure that you been a wonderful influence on the team members who have been lucky enough to work with you. Thank you for all that you do every day for your community, your residents, and your team, and for being a brand ambassador for Equity. Keep up the great work, and we will keep doing our best to keep passionate employees like you engaged!

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
1mo
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Cons

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Equity Residential Response
1mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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