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      Equity Residential

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      Equity Residential reviews

      What a place to work at! - Senior Service Technician Equity Residential Employee Review

      5.0
      Aug 5, 2016
      Senior service technician
      Recommend
      CEO approval
      Business outlook

      Pros

      I recently hit my year mark at Equity. I worked hard to get to this point and I have been treated well. The training I have received Accelerate for Service has given me the confidence that will lead me into a Service Mange position in the near future. I have been promoted, reviewed and inspected which as giving me more and more respect for this company. The ability to be able to reach out to my co-workers, management and even or VP is amazing. I believe this is the best company to work for! Go team EQR

      Cons

      There are considered in every company. So what most people get all upset about I just receive it, process it, take what information I want to receive from it and move on. But at time we can be a little under staffed. So maybe we can look at staffing at some of our smaller buildings.

      avatar
      Equity Residential Response
      9y
      ​Thank you for taking the time to share your first year experience working at Equity. With such a wonderfully ambitious and pragmatic attitude we're delighted (and not surprised) that your experience has been so positive. We also appreciate your advice -- we are carefully reviewing staffing at all of our properties. Congratulations on your completion of our Accelerate for Service program, and happy anniversary! Keep up the great efforts and we look forward to many more years of working together to make Equity an awesome place for hardworking employees like you.

      Explore other reviews about Equity Residential

      5.0
      May 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      2.0
      May 7, 2026
      Multisite leasing consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

      Cons

      Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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