A Great Company For Hard-Working People - Leasing Consultant Equity Residential Employee Review

5.0
Jun 26, 2016
Recommend
CEO approval
Business outlook

Pros

Since starting with Equity Residential two years ago, I have been provided with phenomenal managers and regional managers that are genuinely invested in my growth both professionally and personally. Regional managers, our Vice President and Senior Leadership in Chicago are both accessible and approachable, which is extremely rare for a company of such scale. Equity’s commitment to promoting from within creates a noticeably personable yet competitive environment. Equity has an organizational structure that fosters open communication yet maintains a clear chain of command. Equity recognizes and rewards employees who work hard through a very competitive commission structure, plenty of career advancement opportunities and in general, a rigorous atmosphere that rewards high achievers. Those who contribute on a high level get recognized at quarterly meetings, adding a greater incentive to take pride in not just your work, but the company as a whole. As far as your day-to-day, Equity puts a great deal of effort in making sure that employees have new laptops, up to date systems and tools that facilitate an efficient sales process.

Cons

Equity places a strong emphasis on both individual sales metrics and resident satisfaction making the leasing consultant role extremely demanding. As such, many find the role to be overwhelming at times. Your duties as a leasing consultant are a constant balancing act between maintaining resident relations and driving sales. With that said, if you apply an effective system of organization and are detail-oriented, it’s a manageable workload. Due to the client-facing nature of the role you are the initial point of contact for any resident/prospect issues or concerns and more often than not, you need to be comfortable working in ambiguity. As a leasing consultant, you are constantly faced with new conflicts and challenges, requiring quick action and sound judgment.

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Equity Residential Response
9y
We really appreciate your well-thought out and comprehensive review. As we read through your comments, we see that you have a good grasp on the culture at Equity and the challenges of balancing business needs, while still taking care of the amazing people that make Equity what it is. You are correct that weekend and holidays are an important part of our business, as this may be the only time that our perspective residents can come visit a community, however, your suggestion to management is an interesting one and there may be an opportunity to look closer at this challenge. Please reach out to your regional management with any creative ideas you have on how this could be considered. We appreciate everything that you do and again - thank you for such a thoughtful review.

Explore other reviews about Equity Residential

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
2w
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

The managers actually care about your best interest and you as a person, they look at each worker as an individual instead of everyone as employees. The pay is pretty good with yearly raises and bonus's.

Cons

Can be hard to move up in the company, it is a fast paced job so if you get stressed easily you might not enjoy the amount of work needed during busy seasons, some of the residents can occasionally be rude but that also comes with any sort of customer service job and you build a good thick skin against it if you stick it out.

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