Toxic Environment - Anonymous employee Epicor Software Employee Review

1.0
Jun 6, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1) Work life balance 2) Flexible timings 3) Doing good business as earlier leaders took good decisions and the current leaders are reaping it.

Cons

1) Slow growth rate in terms of promotion 2) Favoritism politics. The long headed favored person taking wrong decisions, insulting the team members. This makes the whole working environment toxic. 3) Product based run like a service based 4) Management / HR acts as if they care about employees. Stuffs they do can impress interns/freshers but not experienced employees 5) Unnecessary expenditure on New Office and CXO travels to India during these difficult time. The same money could have been given to employees as Bonuses / increments 6) Current leaders not at all interested on Product's technical happenings in the team as sales are good currently. They just start questioning when some customer starts escalating.

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Epicor Software Response
3y
Thank you for sharing your feedback about your experience working at Epicor Software. We appreciate your dedication of over 10 years and value your input. We are glad to hear that you have enjoyed a good work-life balance and flexibility in your timings. We understand your concerns regarding slow growth in terms of promotions and the presence of favoritism politics, which create a toxic working environment. We take these issues seriously and are committed to addressing them to ensure a fair and supportive workplace for all employees. We also acknowledge your feedback about management and HR's approach, and we will work on improving our interactions with experienced employees. Regarding unnecessary expenditures, we understand your perspective. We constantly evaluate our spending decisions and strive to balance investments in infrastructure with employee rewards. We have been doing our best to increase wage bands, expand benefit offerings, and ensure great employee experience by investing globally. We hope these investments are noticed, however, we are constantly evaluating the impact of these investments. Lastly, your advice to management about focusing on taking our products to the next level and taking good care of our employees is invaluable. We are committed to product innovation and growth, as well as enhancing our employee experience. We appreciate your feedback and will use it constructively to make positive changes.

Explore other reviews about Epicor Software

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

It’s been a really positive experience working at Epicor. I’ve had the chance to work on meaningful roles, partner closely with great teams, and continue learning along the way. The people here make a big difference—there’s a strong sense of collaboration, and it feels like everyone is working toward the same goals. Overall, it’s been a place where I’ve been able to grow and actually enjoy the day-to-day.

Cons

Like any company in a growth stage, things can move quickly at times, which can come with its challenges—but this is something Leadership is aware of and being cautious about.

4.0
Apr 8, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Supportive teammates - Powerful technology - Excellent growth opportunities - Vertical and Horizontal career advancement opportunities if you are curious, proactive, motivated, and genuinely passionate about the brand, teams, and the work we are doing

Cons

- It is easy to fade into the background if you don't have a center-stage role, you need to step up to make yourself visible; otherwise, you're at risk of career and reward stagnation - Like most companies, cost and timing are major contributing factors when deciding on the tools leadership make generally available to individual contributors - you're bound to be disappointed if you expect to have the latest and greatest of everything without first providing a value proposition to a senior leader. Be ready to invest personal time building use cases and gathering data to make strong cases for solutions you think will add value to your team and have a positive impact on the organizational strategy

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Epicor Software Response
2mo
Thank you for taking the share your feedback. We appreciate the time that you've spent with us and it is clear that you care deeply about the work we do for our customers at Epicor. We are happy to hear that your team and the career development opportunities we provide have been highlights of your experience with us. We're proud to say this is the experience that we're committed to providing to everyone on our team. With that being said, every person on our team, regardless of their personality or role, deserves to be valued and rewarded for the impact we make. We take this feedback seriously and are committed to making sure all contributions are equally valued. Our quarterly STAR awards are just a small piece of the puzzle. In FY24, the Epicor team recognized each other 17,346 times our internal recognition tool. We're continuously improving and innovating these types of tools and initiatives so that we can cultivate a culture of appreciation at Epicor. We encourage you to share what you've experienced with your HRBP so that we can hear more of your ideas and perspective directly. Thank you again for this thoughtful review.
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