2.0
Mar 9, 2017
Anonymous employee
Former employee, more than 5 years
Recommend
CEO approval
Business outlook
Pros
Depending on your department, there can be a great deal of flexibility to manage your life outside of work. If remote work is your thing, many positions can be remote since the only offices that are growing are the Mexico and India offices.
Cons
Growing too fast. Customer service completely lost because the focus is on cost savings. Let go all of the experienced customer support reps and replaced them with marginally trained Indian replacements. BTW, any reviews that mention a "canteen" or lunch room complaints are in India. Low wages for the US.