1.0
Aug 4, 2011
Current employee
Recommend
CEO approval
Business outlook
Pros
- You receive exposure to use numerous software products - Paid time off - Friendly employees - 401K - Fast paced
Cons
- Salaries are lower than similar positions at competing companies - Working after-hours while on-call every few weeks - Receive product training unrelated to supporting those products - Documentation on how to support products non-existent - Expected to learn how to support products on your own time, minimal training sessions - Senior management ignores customer service and focuses only on revenue generation - Lack of career path