Overworked / unrealistic expectation - Client Engagement Manager Encircle Employee Review

1.0
Jul 26, 2021
Recommend
CEO approval
Business outlook

Pros

There isnt too much pros to review. There was some travel involved in the position that I did enjoy. There were a select few friends I made that have also since left which has been a good benefit.

Cons

Over promised and under delivered to customers. Not customer focused Shady, Shady sales !!!! Super shady and scary what they are getting away with product team does not listen or consult with customer facing team. There was a bonus with the position but management did not set goals that were attainable and did everything they could to not pay out

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Encircle Response
4y
We are surprised and sad to see that this was your experience. Since January 2020 we have offered exit interviews to make sure we give an opportunity for everyone to have their voice heard, right up until their last day. If you were not afforded that opportunity and would be willing to share your feedback more specifically please consider reaching out: people@encircleapp.com. We admit we are not perfect, and are continuously looking for ways to improve.

Explore other reviews about Encircle

5.0
Oct 13, 2020
Recommend
CEO approval
Business outlook

Pros

They work well with people

Cons

Nothing to report at this company

1.0
Sep 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great colleagues who are supportive and collaborative

Cons

Inept and inexperienced managers who act as if they are infallible HR operates primarily in the interest of management, not employees

4
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Encircle Response
7mo
Thank you for sharing your candid feedback on your experience at Encircle. While we are happy to hear you had a positive and collaborative experience with your colleagues, we are certainly disappointed to read your concerns regarding management, HR support, and accountability. We want to assure you and all current and future employees that your concerns will be reviewed and taken seriously. We are committed to reviewing our internal processes, accountability systems, and employee concern resolution to ensure they align with our core values. Our commitment to our employees is to create and support a workplace where everyone feels heard, respected, and safe. Thank you again for your feedback. It is a vital part of helping us build a better Encircle.
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