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Embassy Suites

Part of Hilton

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Director of sales - Director of Sales and Marketing Embassy Suites Employee Review

4.0
Aug 29, 2017
Recommend
CEO approval
Business outlook

Pros

Very consistent brand, customer service is key, empowering employees and offering employees great benefits. Offer excellent training for new members of the hospitality industry. Still expanding in many areas along with being connected to the Hilton brand.

Cons

Not many advancement opportunities, limited salary, most older properties need renovations and updates. Often restaurants are managed by third parties.

Explore other reviews about Embassy Suites

5.0
Dec 11, 2025
Recommend
CEO approval
Business outlook

Pros

great people easy job enjoyed

Cons

sometimes it would be very slow

2.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly guests, opportunities to learn multiple areas of the operation, and some hardworking coworkers who genuinely care about providing good service.

Cons

Management inconsistency and favoritism created a difficult work environment. Concerns and feedback were not always handled objectively, and decisions often appeared to be influenced by personal relationships rather than facts or direct communication. Employees could be held accountable without being given an opportunity to explain their perspective, leading to a culture where misunderstandings escalated instead of being resolved. Communication between management and staff lacked transparency, and morale suffered as a result.

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