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Edge Testing Solutions

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"No frills" employment - Test Analyst Edge Testing Solutions Employee Review

1.0
Nov 28, 2018
Recommend
CEO approval
Business outlook

Pros

Hmm, struggling here - they pay (basic salary) well for experienced test analysts. I was able to attend a couple of training courses which was useful.

Cons

No benefits, no flexibility, no communication, no career path, company doesn't listen to employees. Having said that, some of the criticism I see in other reviews (as well as my own) stem more from the business model than Edge per se. As a "consultant" you are always going to have the cons of being a contractor without the pros (higher income). However, with Edge you also don't get the benefits of being a permie that other similar companies offer - sick pay, transportation covered etc. As noted, I had access to some training but there is most definitely a lack of structure / planning for staff training.

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Edge Testing Solutions Response
7y
In response to your comments, we would like to highlight the following points: Travel and Expenses We have a comprehensive expenses policy and we only deduct an allowance to cover a normal journey to work in line with HMRC rules. Otherwise, all out of pocket expenses for travelling to client site are reclaimable. Many organisations do not cover any expenses to an employees normal place of work. Sick Pay We have a sick pay policy an extract is below (which is also in your contact of employment): We have a contractual sick/injury pay scheme which, on completion of a successful probationary period, provides payment during periods of certificated sickness for 20 days in any 12-month period. However, in line with SSP no payment of contractual sick/injury pay will be made for the first 3 days of any absence. For any certified sickness in excess of 20 days, you may be entitled to Statutory Sick Pay, providing you meet the eligibility criteria. Training We offer a MINIMUM of 5 days training per year to our employees. Our training schedule and course catalogue is continually being updated and is based on research into needs of digital job roles, our clients and our staff’s personal development plans. We take feedback on internal and external courses and take action accordingly. We agree that in our haste to provide more training as quickly as possible to our employees and launch a more formal training process in 2018 there was some confusion around some procedures. We have reviewed, update and automated to make the process smoother in 2019. We had a payback agreement in place to recoup the cost of training should an employee leave within 12 months of receiving the training. It is not that unusual for employers to require employees to repay their costs of training or other professional fees that the employer has incurred on their behalf if they leave their employment. We were made aware that this troubled some employees and we changed the terms to only apply after a minimum of 5 days training was taken. Career Framework There is a career framework which is available to all staff to help give direction to progress their career. This is supported by a career mentor where a colleague is available to discuss objectives and aspirations.

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Pros

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Cons

there is no upward mobility

3.0
Nov 28, 2018
Recommend
CEO approval
Business outlook

Pros

Its hard to see any of the positives. Lets get one this straight, Edge are a Consultancy, therefore when an employee is at Client site then they do not have any control of any flexibility, ie start times, working from home etc. The staff make it work, they are good at their jobs and most of them are good to work with. Depending on the contract you do get some flexibility, work from home, start times etc The company pay for your qualifications, which is good and they do offer a semi decent in house training programme, with some proper control could work well. Good place to get some experience and then move on, experienced staff get payed well.

Cons

Management seem to make up the rules as they go along to suit what they need and they sell it of "BUSINESS NEEDS", thats pretty much there get out of jail card. An example of this is travel expenses, some people get it some dont and they just make it up as they go along. The contract is 37hrs a week but they knowingly put you in client site who want a minimum of 37.5 hours a week, you are expected just to do it. When company have compulsory training / meetings you need to make the time back (they argue it was not there decision and its client) No Sick pay for first 4 days and then for 3 weeks full pay (not the worst thing but can live with that)

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Edge Testing Solutions Response
7y
Thank you for taking the time to write a review. We are pleased that you pointed out that our training programme is good. You have recognised that we are a consultancy and as such expect a level of flexibility around working hours to deliver the best service we can to our clients and our contract of employment does state that normal hours of work are 37 per week, Monday to Friday or as required to satisfy the needs of the business and our client. We do discuss working hours and flexibility at interview stage. In return for commitment Edge believes we do offer a competitive salary and excellent training and development opportunities and offer a MINIMUM of 5 days training per year to our employees. Our training schedule and course catalogue is continually being updated and is based on research into needs of digital job roles, our clients and our staff’s personal development plans. We do carry out employee surveys to try and get feedback and we encourage staff to speak to their managers at the one to ones to so we can continue to improve.
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