Management not very understanding - Client Service Specialist Ecolab Employee Review

2.0
Feb 17, 2025
Recommend
CEO approval
Business outlook

Pros

Its good money, and easy to finnish off your month when you dont have anything to worry about other than your own route

Cons

When someone goes on leave from injury, gets fired, or has a kid they expect all of us to to split the work. Dispite having emergency call backs of our own. Now they want us to go and find new customers to be contracted with the company when it should be a task for the sales department. Its as if we dont have a lot to deal with on our own. If you say anything to management, they dont even listen to you. Its like what you say to them goes in one ear out the other no matter what the logic is you put into perspective. To them you're always wrong, and wants you to do things their way.

Explore other reviews about Ecolab

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good place for development from within

Cons

A lot of miscommunication and crossed wires on some functions.

2.0
May 24, 2026
Recommend
CEO approval
Business outlook

Pros

The actual coworkers and team members are great. Everyone is super supportive and just trying to help each other out.

Cons

Management: There’s a huge disconnect between upper leadership and the people doing the day-to-day work. Goals and priorities change constantly with very little communication, and it often feels like micromanagement takes the place of actual guidance. Work-Life Balance: The workload is completely unsustainable. You’re expected to handle an overwhelming amount of work, but you aren't given the resources or staffing to actually get it done without burning out. Expecting people to constantly work over their hours has become the norm. Lack of Growth: Career progression is pretty much non-existent. Promises of promotions or career development are thrown around, but they rarely actually happen. There’s no clear pathway to move up, so it’s easy to feel stuck and stagnant.

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