Even the good ones have to go at some point - Senior Territory Representative Ecolab Employee Review

2.0
Mar 14, 2023
Recommend
CEO approval
Business outlook

Pros

Decent money of you worked 10+ hours overtime a week

Cons

The new "One Institutional" ruined this division. We used to be heavily commissioned sales professionals that did some service work here and there. Then we turned into hourly service techs that got incentivized on how much we sold. And the targets to hit swung wildly depending on what the company thought was going on at the field level. Also, we used to be compensated for helping cover vacant territories in the form of receiving the commissions that the territory generated and the customers that you took care of (Paid-Caretaking). With One Institutional, the new way forward is to suck it up and help the team. Sure, we got more hours, but what does it matter? We could work the same hours in our own backyards and actually generate sales. But every moment spent with someone else's customer for zero incentive was time and money lost. We told you that this was not right, but you said it was legal....good for you.

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Ecolab Response
3y
Thanks for taking the time to submit your review. We take your feedback seriously as we are always looking for ways to improve the employee experience.

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5.0
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Pros

Flexible Supportive Environment Great coworkers

Cons

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2.0
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Pros

The actual coworkers and team members are great. Everyone is super supportive and just trying to help each other out.

Cons

Management: There’s a huge disconnect between upper leadership and the people doing the day-to-day work. Goals and priorities change constantly with very little communication, and it often feels like micromanagement takes the place of actual guidance. Work-Life Balance: The workload is completely unsustainable. You’re expected to handle an overwhelming amount of work, but you aren't given the resources or staffing to actually get it done without burning out. Expecting people to constantly work over their hours has become the norm. Lack of Growth: Career progression is pretty much non-existent. Promises of promotions or career development are thrown around, but they rarely actually happen. There’s no clear pathway to move up, so it’s easy to feel stuck and stagnant.

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