Pros
• Some coworkers are supportive and genuinely try to help each other through the constant changes. • Benefits are decent compared to other regional banks. • If you’re new to banking, you can gain experience quickly because responsibilities shift often.
Cons
• The HarborOne and Eastern Bank merger has created major instability. Many employees have had their schedules, roles, and even branch locations changed with very little notice. • Communication during the merger has been unclear, and decisions often feel rushed and disconnected from employee needs. • The culture has become heavily sales-driven, much closer to big banks like Citizens Bank. This shift has made many of us feel like robots following scripts instead of real bankers helping customers. •The constant pressure to hit metrics and goals takes a toll on morale and work-life balance. • Employees feel undervalued, unheard, and easily replaceable. • The increase in workload and responsibilities doesn’t match the compensation, which adds to the frustration.