Work life balance was great when I joined. - Quality Assurance Analyst EXL Service Employee Review

3.0
Aug 17, 2025
Recommend
CEO approval
Business outlook

Pros

1-Fixed shift timings 2-Nothing else

Cons

1-Internal politics 2-Management and leaders suck specially in UK insurance process 3-They promote non deserving family members 4-Never give leaves or WFH option if team scores dropped even for a month 5-No work life balance. 6-Current leaders unable to handle DLG process.

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

3.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance. Good benefits.

Cons

Not a lot of structure. You basically just have to figure it out after the initial training.

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