EXL Service Reviews

3.8

47% would recommend to a friend

(6,028 total reviews)
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Rohit Kapoor

99% approve of CEO

94% positive business outlook

EXL Service has an employee rating of 3.8 out of 5 stars, based on 6,028 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

6K reviews
3.0
Sep 30, 2025
Recommend
CEO approval
Business outlook

Pros

Good learning opportunities for beginners

Cons

No work-life balance and not proper training

4.0
Jan 16, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of clients and projects

Cons

Sometimes too much work, sometimes less work. Hard to predict each day is super dynamic.

4.0
Sep 29, 2025

Good

Recommend
CEO approval
Business outlook

Pros

Good, i liked it here

Cons

Lots of moving parts. Overall good though

Viewing 1 - 3 of 6,028 Reviews

Glassdoor has 8,373 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.