Great Learning Environment with Supportive Team Culture - Travel Consultant EXL Service Employee Review

4.0
Jun 7, 2025
Recommend
CEO approval
Business outlook

Pros

Supportive team environment with helpful colleagues and approachable managers. Good learning curve for freshers, especially in GDS systems and corporate travel processes. Exposure to international clients (e.g., US market) enhances communication and professional skills. Timely salary and HR policies are fair

Cons

Rotational shifts can be challenging, especially night shifts. Growth opportunities are slightly slower in certain departments.

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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