EXL ruined the earlier Company OPI by acquiring it - Manager EXL Service Employee Review

1.0
Feb 21, 2016
Recommend
CEO approval
Business outlook

Pros

Not much of office politics and interference by higher management

Cons

Worst possible policies, will give u a good raise only when u get offer letter from other company, otherwise don't expect more than 5% on average. All processes have been bogged down in name of security policies. For anything you need, every department has a policy to deny it. For anything company needs, all policies go for a toss. You need to work very hard and work for years for getting a change implemented. The CEO is only interested in sucking employees' blood and nothing else.

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

3.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance. Good benefits.

Cons

Not a lot of structure. You basically just have to figure it out after the initial training.

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