Best staffing job out there but not Consulting - Anonymous employee EXL Service Employee Review

2.0
Jan 22, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits and 401K plans are good enough. People and team working in the organization are decent too.

Cons

Most of senior management is Indian which brings certain necessary adjustments. The main problem is that incessant lying to the majority of primary clients has shunted the practice in general. Much of the consulting projects have dried up leading to more focus on the staffing opportunities. And it is fine if that is the organization's goal. Though they have started several attempts to change the focus of the practice; however most of the senior leadership in Finance Transformation pillar does not seem to pay any heed.

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5.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

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1.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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