"ExL: A Disheartening Workplace Experience with Inadequate Management" - Assistant Manager EXL Service Employee Review

1.0
Feb 12, 2024
Recommend
CEO approval
Business outlook

Pros

They provide us cab facilities.

Cons

This company has proven to be highly disappointing on various fronts. Firstly, they unnecessarily delayed the hiring process and conducted training without providing any compensation prior to joining. This practice raises concerns about their commitment to valuing the time and efforts of potential employees. Additionally, the salary offered by the company is significantly below industry standards. Furthermore, there is a blatant mismatch between the domain for which individuals were hired and the actual work they are assigned. This lack of transparency and alignment between the designated domain and assigned tasks creates a sense of dissatisfaction and mistrust among employees. Overall, these issues paint a troubling picture of the company's approach to recruitment, compensation, and job responsibilities.

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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