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      EXL Service

      Engaged employer

      EXL Service reviews

      Not recommended - Customer Service Representative EXL Service Employee Review

      3.0
      Jan 20, 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      HMO and friendly facility employees. Easy account

      Cons

      Govt mandated contributions are posted 2 - 3 months later There is no gym available on either site 2quad and the link Military training for training and production. Police would be the best fit for them all Sent home by the doctor's clinic. but you can't go home Not employee-friendly because they are following client's wishes but can't bat an eye The pantry or Cafeteria has only 4 food choices. You have to eat outside Pantry feedback has not been addressed for months now supervisor support is unwilling to help an agent who is not a fast learner Misled that we were told we could work from home and have professional clients but that is not the case

      Explore other reviews about EXL Service

      5.0
      Apr 8, 2026
      Consultant ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with big clients

      Cons

      Hikes arent that great !

      1.0
      May 28, 2026
      Scan operator
      Recommend
      CEO approval
      Business outlook

      Pros

      Location, building amenities, nice view

      Cons

      Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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