Good place to work - Anonymous EXL Service Employee Review

4.0
Nov 6, 2014
Recommend
CEO approval
Business outlook

Pros

Management genuinely cares about clients and employees. They always look to do the right thing and senior management ranks are full of good and smart people (not exclusively). Constantly trying to innovate and acquire people and companies to improve service set.

Cons

Second tier provider - service set not as complete as top tier. Marketing efforts and thought leadership lag behind competition. Little social media presence.

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

3.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

The company is growing rapidly

Cons

High expectations and fast changing priority

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