Pretty good company and good people to work with - Anonymous employee EXL Service Employee Review

3.0
May 21, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Other employees are great people and very fun to work with. Being outdoors and active is encouraged. Semi-flexible work times (very reasonable though). Good amount of PTO and sick leave granted each year. I'd recommend as long as the friend took the advice given in the "Cons" section.

Cons

Promotions are few and far between. If you don't negotiate a good salary at hire, you are pretty much stuck in that pay range. Very BIG company so the little people can be lost and forgotten.

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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