HOPE YOU HAVE A GOOD MANAGER AND NOT A MANAGER WHO WANTS YOU TO FAIL - Senior Business Analyst EXL Service Employee Review

2.0
Jul 23, 2020
Recommend
CEO approval
Business outlook

Pros

You will be able to pay your bills. You will work with people who are really smart.

Cons

1) The organisation works on the onshore and offshore model, so don't be surprised if employees from India are prioritized over you. 2) A male dominant company, they won't hire females. (2 out 10) 3) be ready to work more than your normal working hours, it would be difficult for you to have a work-life balance unless you have a manager who strongly believes in it 4) Most of the work-related task will be given verbally, Make it a point to have everything written on an email because if you have any work-related issues, be rest assured the normal verbal communication will be shifted to emails where you will be blamed. 5) No steady workstream, you could be working on one thing today and another thing tomorrow 6) Don't question the work, just keep doing it, even if you don't see the end results.

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5.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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