Smart co-workers, strong leadership - Anonymous employee EXL Service Employee Review

5.0
Apr 4, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Variety of work available People are willing to help if needed to get a job done Leadership is able to have difficult conversations and make the hard decisions that are best for the organization.

Cons

Some processes rely on specific people; both at DataSource and EXL; more integration would make a lot of the processes more efficient. Too many meetings without decision makers and key stakeholders in the room.

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

3.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

The company is growing rapidly

Cons

High expectations and fast changing priority

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