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      EXL Service

      Engaged employer

      EXL Service reviews

      Dissatisfied even after working for 4 years in EXL - Anonymous employee EXL Service Employee Review

      2.0
      Aug 28, 2013
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Fexible timings, cab facility for employees

      Cons

      Atmosphere has become very corrupt with Vps and senior managers hiring their relatives and friends in the team even if they are not eligible for a project(technically).They are in turn hiring their own relatives and friends and is leading to a vicious cycle.These people are not only hired but are also given preference in promotions and rewards by snatching away the rights of deserving employees leading to lots of frustration and attrition by the deserving employees in the company.HR managers are not addressing Employee grievances properly and they are turning a deaf ear to employee's concerns and threatening them to abide by the rules set by Senior managers or else leave the company.

      Explore other reviews about EXL Service

      5.0
      Apr 8, 2026
      Consultant ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with big clients

      Cons

      Hikes arent that great !

      1.0
      May 28, 2026
      Scan operator
      Recommend
      CEO approval
      Business outlook

      Pros

      Location, building amenities, nice view

      Cons

      Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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