Underpaid for the huge amount of specialized knowledge required for the position - Subrogation Specialist EXL Service Employee Review

4.0
Apr 29, 2019
Recommend
CEO approval
Business outlook

Pros

Mellow office atmosphere with great people Management is open to considering anyone's ideas to make processes more efficient, increase production, etc.

Cons

Ever-changing policies and procedures in the process mean everyone is rarely doing everything uniformly so files get muddled, messed up, and chaotic. Underpaid and overworked Other people can get away with not working your files properly when they get a call on a file assigned to you. Always on the phone!

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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