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      EXL Service

      Engaged employer

      EXL Service reviews

      Lead Assistant Manager/Supervisor - Anonymous employee EXL Service Employee Review

      1.0
      Sep 6, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      opportunity to learn something new

      Cons

      Care for the employee very minimal, no acknowledgement of work completed, poorly organized and poor communication ability from upper management, significant EEOC concerns

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      EXL Service Response
      7y
      Thank you for your feedback. EXL is known for its culture of recognizing and appreciating people for their performance. Being a digital organization, there are multiple platforms to reward and recognize people; ranging from global awards to awards at business level. In addition to having direct access to the management team through emails, open house sessions are organized frequently to interact directly with the management. We have other programs to engage employees with the senior management. Wishing you all the best in your endeavors.

      Explore other reviews about EXL Service

      5.0
      Apr 8, 2026
      Consultant ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with big clients

      Cons

      Hikes arent that great !

      1.0
      May 28, 2026
      Scan operator
      Recommend
      CEO approval
      Business outlook

      Pros

      Location, building amenities, nice view

      Cons

      Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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