EXL service a great place for people who are looking for building a BPO career, but not a great pay master - Assistant Manager EXL Service Employee Review

4.0
Sep 19, 2012
Recommend
CEO approval
Business outlook

Pros

Excellent learning opportuniities and employee friendly policies including performance bonus which is not a part of the annual salary package offered

Cons

Has been extremely cost conscious and started hiring below average resources which is impacting the service delivery, salary is extremely below the standard

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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