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ECI Software Solutions

Engaged employer

A lot to be desired - Senior Consultant ECI Software Solutions Employee Review

2.0
Apr 4, 2021
Recommend
CEO approval
Business outlook

Pros

PTO allowance is generous - even for new employees.

Cons

As part of an acquisition I can say it has been a truly awful experience.  There was zero transparency while making changes to policies, procedures and compensation packages. The company prides itself on its culture. You will see a lot of corporate congratulatory emails about various customer rollouts.  And then the inevitable Reply All emails from various department heads to second the motion. Job responsibilities include handing out High 5s to your coworkers for a job well done.   Points are given along with the accolades and when they add up you can get yourself a George Forman grill.  Unbelievably, a lot of time and resources is spent on this activity. Everything comes off as disingenuous and a bit of a joke.  Unless you are new to the work force and need the experience I would look for a company with a touch more class.  And a bit more seriousness.

Explore other reviews about ECI Software Solutions

5.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and work life balance. Leadership is personable and knowledgeable.

Cons

Other departments may not share the same culture. So this mostly reflects the finance department which has been my experience.

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ECI Software Solutions Response
2mo
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our company culture and personable leadership team. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
3.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Work remotely, potential to move around within company

Cons

Lots of corporate time wasting, where nothing seems to function efficiently because there’s too many higher-ups hired to “oversee” or manage nothing. Seemed like they were so committed to selling the mission and vision to employees that they took no time to focus on improving the products to actually have long term value.

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ECI Software Solutions Response
1mo
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated working remotely during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the efficiency of our internal management structures and the alignment between our product development and customer feedback. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
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