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ECI Software Solutions

Engaged employer

Amazing corporate culture. Very determined to grow and succeed. - Product Support Specialist ECI Software Solutions Employee Review

5.0
Sep 5, 2019
Recommend
CEO approval
Business outlook

Pros

ECi is an ever-growing company. They are constantly expanding their market and obtaining acquisitions. They care for their employees and have been recognized as a Great Place to Work. The many different fields and services that are offered through ECi allows for diverse financial profits and growth. As for the job itself, it is laid back as long as you get your work done. It is not too stressful as long as you keep up.

Cons

The software that we as employees work with to assist ECi's customers can change too frequently or not be fully implemented and ready for production use. This can hinder workflow and the ability to assist the customers are easily and in due time as possible. The job can sometimes consist of monotonous, manual data entry more than an automated process which could speed up workflow and increase efficiency.

Explore other reviews about ECI Software Solutions

5.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and work life balance. Leadership is personable and knowledgeable.

Cons

Other departments may not share the same culture. So this mostly reflects the finance department which has been my experience.

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ECI Software Solutions Response
2mo
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our company culture and personable leadership team. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
3.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Work remotely, potential to move around within company

Cons

Lots of corporate time wasting, where nothing seems to function efficiently because there’s too many higher-ups hired to “oversee” or manage nothing. Seemed like they were so committed to selling the mission and vision to employees that they took no time to focus on improving the products to actually have long term value.

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ECI Software Solutions Response
1mo
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated working remotely during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the efficiency of our internal management structures and the alignment between our product development and customer feedback. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
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