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ECI Software Solutions

Engaged employer

Stay away from sales roles - Account Manager ECI Software Solutions Employee Review

3.0
Mar 12, 2019
Recommend
CEO approval
Business outlook

Pros

It provides a good work/life balance.

Cons

If you're looking into a sales role, don't expect OTE to increase when quota increases. The company is VC backed and they continue to milk us dry, increasing workload and decreasing commissions. The new CRO is not focused on the success of sales reps. He's focused on making the company look better for the next acquisition so the executives can make their millions again. Quotas are at least 20% higher than the executive's targets. Most of the 80+ reps do not hit their quotas. The quotas simply are not realistic at all. The executive team hits their figures and the sales reps do not. Sales reps are not compensated properly for the amount of work they put in and knowledge they need to have in order to be successful. Do not expect any upward mobility either. The landscape is continuing to get worse and worse for a sales rep at ECi.

Explore other reviews about ECI Software Solutions

5.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and work life balance. Leadership is personable and knowledgeable.

Cons

Other departments may not share the same culture. So this mostly reflects the finance department which has been my experience.

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ECI Software Solutions Response
2mo
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our company culture and personable leadership team. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
3.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Work remotely, potential to move around within company

Cons

Lots of corporate time wasting, where nothing seems to function efficiently because there’s too many higher-ups hired to “oversee” or manage nothing. Seemed like they were so committed to selling the mission and vision to employees that they took no time to focus on improving the products to actually have long term value.

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ECI Software Solutions Response
1mo
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated working remotely during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the efficiency of our internal management structures and the alignment between our product development and customer feedback. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
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