Don't be fooled by the facade - Account Management EAB Employee Review

2.0
Aug 3, 2018
Recommend
CEO approval
Business outlook

Pros

For the most part they promote healthy work/life balance. You get 10 hours a month to dedicate to health/fitness. Good PTO and healthcare.

Cons

High turn over due to poor/unqualified managers, low pay, and slim opportunities for career advancement (unless you know the right people). The CEO and other top execs operate in a bubble and are out of touch with the needs of their employees, they only care about the bottom line. The only one who seems to understand and care about the employees is the President of Enrollment Services. EAB is under a false impression that they are this great company (if it's so great why are people fleeing left and right daily?), but once you get here... it's all a facade. There are toxic and manipulative work environments, unqualified managers, unfair performance reviews, slim career growth opportunities, etc. The pay is not competitive compared to similar companies, and opportunities for career growth are few and far between. Performance reviews are rigged so that the majority of employees can't qualify for a decent merit increase. I guess there is this idea that not everyone can be "exceeding expectations" even if they are (that would be too expensive for the company right?). You could be a perfect employee with an outstanding performance review but you'll still only get the bare minimum of an increase-- don't worry though the top execs are still getting a nice, big paycheck! There is also no streamlined or standard process for being promoted.

Explore other reviews about EAB

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Great management and company culture

Cons

Lower pay compared to the market

2.0
Apr 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Had a history of supporting employee needs (e.g. hybrid)

Cons

- has become obsessed with in-office culture and "being present" (i.e., super limited full remote roles now), would not be surprised if the exec team submits a RTO mandate soon - compensation is under what you should receive, regardless of tenure or level. The amount of work far outpaces your salary. -because of the point above, burnout and a culture of irritability is omnipresent. - do NOT take the senior promotion, it just results in more work (you do multiple smaller projects in addition to your current workload and now lead trainings) and a small pay increase that does not even match inflation. - expectation that less senior staff have to interpret everything, big lack of clarity between need-to-have feedback and preference-edit feedback - instead of annual raises that match inflation, you get to spend full days quarterly with the team talking about topics that have nothing to do with your day-to-day - Management has become very clique-y, good luck moving into management if you're not already a part of the clique (or fully remote) - Unpaid overtime is expected but you will get shamed for not doing everything during the workday. - We currently work with the military and with the police as recruitment strategists so ICE will probably be next

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