Highly unstructured and poorly operated organisation - Sales Associate Dyson Employee Review

1.0
May 10, 2022
Recommend
CEO approval
Business outlook

Pros

Decent pay compensation for an individual straight out of university. You get to use most of the amazing Dyson products first hand. The yearly employee discount (can be claimed thrice every year) and Amazon gift vouchers during major Indian festivals is a bonus. You will most definitely understand HOW TO NOT run an organisation or work with your team as a team-lead. If you are smart enough and have good sales acumen, you can hit sales quotas with not much effort and earn your incentives - this can be done by studying patterns and finding loopholes in the organization's practices and processes (It worked out well for me). Decent brand and image value on the resume.

Cons

TL;DR - This is NOT a great place to work. Toxic. Unprofessional. Mismanaged. The cons are definitely more than the pros. Please read all points mentioned. This being my first professional stint, I cannot compare it with any other organization, but from a general employee standpoint - there is no organisation with with such vast global presence and brand value so POORLY MISMANAGED. There is absolutely NO CLEAR COMMUNICATION between cross-functional teams which causes vital information to fall between the cracks. General operations, teams and organisational processes are SILOED leading to POOR EMPLOYEE EXPERIENCE. Being a part of the sales team, there is NOT an iota of MOTIVATION or sales coaching/mentoring that is carried out to keep us productive. We worked as mere 'slaves', if I may say so. To earn incentives are the sole motivation used by managers. THERE IS NO GROWTH as there is definitely no space in the hierarchy unless the Leadership Team attempts to make room and let budding professionals grow to become leaders too. Managers adopt EXTREME MICRO-MANAGERIAL methodologies which causes extremely TOXIC WORK ENVIRONMENTS. the majority of them have MBAs and experience from FMCG/Banking/Insurance and they run the teams like a tea stall and expect sales associates to sell Dyson products like mere biscuits. The 6-Day work week can be EXTREMELY TAXING for freshers and may take a toll on one's MENTAL HEALTH if no care is taken. Working on weekend's is fine to an extent. Monday's were the weekly off period. What's worse is getting calls/emails/messages and managers expecting us to reply and make sales if possible during this one cool-off period we are entitled. Most definitely UNPRODUCTIVE. Recognition and performance is lauded to the absolute minimum level possible and not something to write home about. Monthly quotas/targets are excessive and NOT REALISTIC. The incentives/bonus is NOT GREAT, very MEAGRE when compared to revenue generated as a sales function and the effort we put in. They definitely do need to work on rewarding better. Supply chain function is TERRIBLE, it hinders sales activities and orders in the pipeline. Moreover, most of the products at a given point in time are out of stock and not saleable due to supply not meeting demand. The overall work profile is monotonous and nothing new even in sales methodologies, there is not much involvement with the senior mangers/'so called mentors'. Exiting/Resigning from Dyson and concluding my professional services is by far the WORST EXPERIENCE one can go through. They are headstrong on completing the 60-90 days (60 in my case) of notice period. There is NO CONCEPT of buyout for early exit. They make it a point to keep the notice period as long as possible. Compensation as salary, incentives or other pending bonuses/settlements were NOT PAID on a timely basis during/within the period. The 60-Day notice period seems to only apply to the employee and not the employer. A very UNPROEFESSIONAL and DISHEARTENING exit process, nonetheless.

Explore other reviews about Dyson

5.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great people, great environment, fast paced

Cons

Too early to tell but nothing so far

1.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

the sales was good but that's all

Cons

terrible management, went off shore, fired everyone.

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