Dyson Reviews | Glassdoor.ca

Dyson Reviews

Updated 25 September, 2018
550 reviews

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2.8
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Dyson CEO Jim Rowan
Jim Rowan
87 Ratings

550 Employee Reviews

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Pros
  • "The leadership encourage and are very supportive of flexible working arrangements and work life balance" (in 23 reviews)

  • "Customer focused, great products & a positive plan" (in 33 reviews)

Cons
  • "Some senior management are good engineers but poor people managers" (in 23 reviews)

  • "Lack of work/life balance - its the norm to work 60 hrs a week in certain teams and its frowned up on if you dont respond to emails at 11pm" (in 11 reviews)

More Pros and Cons

  1. Helpful (3)

    "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Demonstrator in Edmonton, AB
    Current Employee - Product Demonstrator in Edmonton, AB
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Relaxed work environment, very self-directed work. Lots of autonomy in the field, no micromanagment. Great work place for during school, and has lots different channels to potentially grow in.

    Cons

    Can't think of much for Dyson. Except Dyson Canada is fairly flat structure in terms of vertical movement. need to move to head office in England to vertically grow or go into other channels

    Advice to Management

    Great management here in Canada! Has a solid team of support, really don't have much things to say about the management other than keep up the good work. Dyson really live up to its name in terms of being a global company!


  2. "Melanie Pangan was an amazing leader during my time working for Dyson."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Toronto, ON
    Former Employee - Call Center Representative in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dyson full-time (Less than a year)

    Pros

    You get to develop your technical skills in terms of their machinery.

    Cons

    Interactions between departments is zero to none. And you are in the same office. Sometimes I think other departments were afraid to interact with the call centre representatives.

    Advice to Management

    Back up your workers because of the customers who call into the call centre absolutely live in a bubble.

  3. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great sales training and flexible hours. Amazing place to work if you are a student, also good for anyone looking to build sales skills.

    Cons

    No cons come to mind, working here is truly an amazing experience.

    Advice to Management

    Keep up the good work.


  4. Helpful (1)

    "Good company to develop in a fast paces"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Analyst Intern in Toronto, ON
    Current Employee - Sales Analyst Intern in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Global company, smooth and efficient communication to colleagues in other countries.
    Fast speed working environment. Grow rapidly.
    Get hands on lots of projects
    People love the company. Fun to work with them.

    Cons

    The salary is just ok.
    Team is small in Canada.

    Advice to Management

    Please keep the rapid growth!


  5. Helpful (2)

    "Great people but the company lacks core values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Toronto, ON
    Former Employee - Financial Analyst in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dyson full-time (More than a year)

    Pros

    The work environment was great with negligible political tension. The brand is fantastic and the people are very high energy.

    Cons

    Management is too rooted in their own ideas to consider any ideas deviating from the workplace norm. The marketing department is lacking significantly, focusing their time on menial tasks rather than innovative forms of communication. The pay-grade is certainly disappointing for such a premium brand.

    Advice to Management

    Foster the development of new ideas and ingrain some core working values into the corporate environment - no one really knows what they're working for or what the bigger picture is.


  6. "Great learning experience, many opportunities and challenges for career development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Dyson full-time (More than 3 years)

    Pros

    Open office for collaboration, great values, transparency across management, involvement in strategic decisions

    Cons

    Flat organization, no upward mobility

    Advice to Management

    Better training programs, clear paths for promotions and growth


  7. Helpful (4)

    "Great place to work for career progression but horrendous culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Dyson full-time

    Pros

    Great opportunities to do so much! In all of my roles in Dyson I felt extremly lucky to have worked on excellent projects with some really talented people. People really do make that place! If youre in the right team, everything great! Great brand on your CV, plus the products are really exciting even though they are just vacuum cleaners, hair dryers etc...

    Cons

    Lack of transparency
    -Lack of empathy
    -Someone pulled the strings for certain employees in the business (only conclusion I can come to!) despite the fact those employees were causing others distress, being disrespectful, and no one did anything about it, inc HR and SLT
    -Lack of work/life balance - its the norm to work 60 hrs a week in certain teams and its frowned up on if you dont respond to emails at 11pm
    -a few cocky loud voices in the team (favourites becase they shout louder) make it harder for the others to progress

    Advice to Management

    Learn how to praise people. Sometimes a simple thank you is enough...
    -Be transparent with people, if you are sacking someone be honest about it, dont do it and go silent forever, people arent stupid to not notice whats happening
    -reward people with words, bonuses, salary increases, better discounts, better flexibility hours
    -trust your people, in return they will deliver far more
    -appreciate people, dont treat them like they are so easy to replace, dont make them feel worthless

  8. "Good Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Expert/Demonstrator in Newcastle, England (UK)
    Current Employee - Expert/Demonstrator in Newcastle, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dyson part-time (More than 3 years)

    Pros

    Good pay, good flexible hours

    Cons

    Working in stores that aren't Dyson - Currys, John Lewis etc.

    Advice to Management

    Trust your staff more, they want to do a good job!


  9. "Expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Expert
    Current Employee - Expert
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Dyson part-time (More than a year)

    Pros

    Chance to travel, diffrent to a normal retail job

    Cons

    Very sales based, difficult job to do

    Advice to Management

    Get rid of the bonus schemes and let the product sell because it’s a good one


  10. Helpful (5)

    "Great place to work, but can fall short on the smaller things that keep people happy."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Malmesbury, England (UK)
    Current Employee - Technician in Malmesbury, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dyson full-time (More than 3 years)

    Pros

    Innovative company that has always been bold in taking risks and is not afraid of venturing into new technologies and making headlines. Brexit views aside of course, James himself is an admirable figure who emulates this culture. The infrastructure feels more like a campus than an office building, with the Dyson university campus, cafes, sports centre which creates a dynamic atmosphere. Work is often fast paced, rewarding and varied. Earlier finish on the Friday is greatly welcomed. Sports centre is fantastic, with free gym membership, sports and classes with amazing staff. Agile/Flexi working is available, which is a modern approach.

    Cons

    Recognising great work and promoting the right people. Not enough fight to keep their best assets. Business is constantly boasting fantastic numbers, yet the business is not paying a lot of employees enough compared to other firms.

    Advice to Management

    Always keep the to the Dyson principles. Recognise the best employees and do more to keep them happy.


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