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      Dufrain

      Engaged employer

      Dufrain reviews

      Lack of communication & direction - Data Consultant Dufrain Employee Review

      2.0
      Sep 26, 2023
      Data consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing colleagues, good team culture. Good socials. Udemy access.

      Cons

      The business is utterly disorganised. There is a serious lack of communication from the management team, and the CEO frequently delays company-wide conversations. This year, there was no bonus payout, and the communications were released a few weeks before we were supposed to get it. Raises are practically unheard of. Also, earlier in the year, they hired a significant amount of people without contracts to place them, resulting on huge bench, and then management had to "fire people that were underperforming", however, some senior managers were hired as people were being laid off. Also, expect to be assigned to contracts that are absolutely outside of your area of expertise.

      avatar
      Dufrain Response
      1y
      Thank you for your feedback and for being part of our team. We’re pleased that you find our team culture and Udemy access positive. We acknowledge the concerns about communication and the hiring process. We have taken steps to improve our communication strategy and ensure timely updates. Consequently we now undertake more communication than ever before from town halls, 1-2-1 information sessions, quarterly calls, drop-ins, and more communications channels such as MS Teams. Additionally, we have refined our hiring practices to align better with project needs. Your input is invaluable as we strive to create a more transparent and supportive environment. In April 2024 we introduced a more simple and transparent performance review process. This process has had positive feedback from across the business. Feel free to reach out if you have further suggestions or concerns.

      Explore other reviews about Dufrain

      1.0
      Jun 11, 2026
      Data engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      I work with some great people and I like the project I'm working on right now.

      Cons

      No bonus (again) but big commissions for the sales team and nothing for the rest of the company - the company seems to forget we are all involved in winning a deal, and quite often the customer is buying us as individuals. Recent senior leadership changes have turned a poor culture toxic. It's not the company it used to be and it's getting worse. Avoid.

      1
      avatar
      Dufrain Response
      2w
      Thank you for taking the time to share your experience. We are genuinely sorry to hear this is your view. Feedback like yours is incredibly important as it helps us reflect, learn, and grow. If you're open to continuing the conversation, we would really appreciate the opportunity to learn more. Please feel free to reach out to our People, Culture and Talent Team at peoplesupport@dufrain.co.uk.
      1.0
      Oct 6, 2025
      Senior consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Some decent intelligent people about who are bulldozed by dysfunctional practices

      Cons

      Micromanagement is the only type of management you will get, do not expect any sort of pastoral care You will get burnt out due to the lack of project governance and you will be expected to conduct the project management role while they enjoy "the culture crew" Their culture drive is due to very poor results and inability to retain top talent, why you may ask? Simply put you will be earning someone else's salary to give them an excellent work life balance that must be respected at all times however when yours comes into question and no working excessive hours, they will get rid of you or your progression will halt completely. Salaries are not market competitive either and the process to get bonuses, salary increases or promotions is farcical. They are truly lost and just a matter of time before it folds or is consumed by a larger consultancy For a data consultancy they are clearly behind the times and cannot retain the new talent Bogged down by useless documentation that is glanced at and then discarded

      4
      avatar
      Dufrain Response
      8mo
      Thank you for taking the time to share your experience. We are genuinely sorry to hear that aspects of your time with us didn’t meet your expectations. Feedback like yours is incredibly important as it helps us reflect, learn, and grow. We are actively working to strengthen management support across the business, including clearer roles such as People Coaches and Practice Leads, as well as consistent guidance from project leads. We know how vital it is to feel supported in your day to day work. Culture is something we care deeply about. The Culture Crew was created to help foster a positive, inclusive environment, and we believe everyone plays a role in shaping the workplace we all want to be part of. We also recognise that work life balance is essential. While some projects may require more time in certain periods, we are committed to ensuring this isn’t the norm and are working closely with teams to manage workloads sustainably. Our approach to salaries, promotions, and performance management is under regular review to ensure fairness and transparency. We are always looking for ways to improve and evolve these processes. If you're open to continuing the conversation, we would really appreciate the opportunity to learn more. Please feel free to reach out to our People, Culture and Talent Team at peoplesupport@dufrain.co.uk.
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