Excellent Place to Work!!! - Tier 1 Technical Support DrFirst Employee Review

I've been with DrFirst as a Tier 1 Technical Support agent since November 2023 and I can confidently say it's been a positive experience overall. DrFirst's commitment to being a "RemoteFirst" company was a big deciding factor in accepting my job with DrFirst, as I find that working remotely allows me to have a better work-life balance. DrFirst excels in creating a remote-first environment that truly supports its employees by continuing to invest in remote-friendly tools and resources that enhance communication and collaboration. The training provided is thorough and prepares you well for handling various provider issues related to their e-prescribing. The team environment is supportive, with colleagues and managers who genuinely care about your success and growth within the company. Team members are always willing to help, and there's a strong sense of camaraderie among colleagues. The work culture at DrFirst is collaborative and encouraging. Managers are approachable and provide constructive feedback to help you improve. I've never feel hesitant to ask questions or seek guidance, which has been crucial in being successful in my role.