Amazing Place to Work - Anonymous employee Doyle Collection Employee Review
5.0
Apr 29, 2025
Anonymous employee
Current employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
Very positive culture, lovely and friendly team and managers. Recognition and reward for hard work, and many events and treats on a very frequent basis to lift the spirits. From entry-level to Senior Managers, everyone is very knowledgeable, does a great job and treats everyone equally and fairly.
Cons
Some processes could be more streamlined and the workload can be demanding in busy periods. However, everyone works very hard to achieve the common goals and there's a lot of support even during tough times.
Doyle Collection Response
11mo
Thank you for your comments, we appreciate your thoughts and feedback
I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.
Cons
Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.
1
Doyle Collection Response
7mo
Thank you for your comments, we appreciate your thoughts and feedback
Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.
Cons
The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be.
The physical location of the office was in a basement, no light, cold and damp.
1
Doyle Collection Response
2w
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.