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      Doyle Collection

      Engaged employer

      Doyle Collection reviews

      The River Lee Hotel - Organized but macromanaged - Server Doyle Collection Employee Review

      4.0
      Jun 7, 2021
      Server
      Recommend
      CEO approval
      Business outlook

      Pros

      Macromanaged - the managers aren't constantly over you. This may suit some better than others. For me it is a plus. HR has created many different ways to recognize staff members for their work. The team is friendly and the staff within different departments are also very friendly. There is a sense of togetherness and a team. Management is nice.

      Cons

      Because the management is in the office rather than on the floor, the standard of service is a bit low for a 4 star hotel. I felt there were some staff who were slacking a bit. But somehow there was no staff tension. And therefore this goes unnoticed.

      avatar
      Doyle Collection Response
      5y
      Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. I am delighted to read that you enjoyed the varied ways of recognition we provide, along with the culture of togetherness which is very important for any workplace. The management has received your message with appreciation. The Doyle Collection

      Explore other reviews about Doyle Collection

      5.0
      Oct 5, 2025
      Current manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

      Cons

      Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

      1
      avatar
      Doyle Collection Response
      8mo
      Thank you for your comments, we appreciate your thoughts and feedback
      2.0
      Apr 30, 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

      Cons

      The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

      1
      avatar
      Doyle Collection Response
      1mo
      Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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