Neutral - Hotel Manager Doyle Collection Employee Review

4.0
Oct 29, 2020
Recommend
CEO approval
Business outlook

Pros

Family owned hotel, Irish culture, design hotel

Cons

The only hotel in USA, limitation in growing opportunity

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Doyle Collection Response
5y
Thank you for your feedback. We appreciate you taking the time to log in and leave us a review. As a family owned business, it is lovely to hear this has left an impression with you, as well as our Irish culture. We are proud of our hospitality ethos. Our hotels have been heavily invested in and the properties now are looking amazing. The Dupont Circle in particular has had quite the transformation. At this stage, we don't have plans to expand our US portfolio and as we tend to have long serving management team, this means that sometimes you might need to stay a little longer in your current role before progressing. Because of this, we have increased our Learning and Development offerings, so there is more opportunities for professional and personal growth while in your current role. Thank you for your feedback. The Doyle Collection

Explore other reviews about Doyle Collection

5.0
Oct 5, 2025
Recommend
CEO approval
Business outlook

Pros

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Cons

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Doyle Collection Response
8mo
Thank you for your comments, we appreciate your thoughts and feedback
2.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Cons

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
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Doyle Collection Response
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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