Good hotel for personal development - Receptionist Doyle Collection Employee Review

4.0
Oct 15, 2020
Recommend
CEO approval
Business outlook

Pros

Buone sessioni di training Buon balance fra vita e lavoro Pasti quando in turno

Cons

Figure manageriali Stressante in alta stagione Poco personale rispetto alla mole di lavoro

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Doyle Collection Response
5y
Ciao, grazie per il tuo feedback! Unfortunately that is the extent of my Italian, so I will have to reply in English .. Lots of 'pros' to working with us, which is great to see! Totally agree with you that the training is good and the meals on duty are a great perk. We try really hard to ensure a positive work life balance, so we love that you have experienced this. I am sorry you felt the role was occasionally stressful, we have implemented a robust mental health support to provide help and guidance for all of our team. I hope you took the time to reach out to your Manager or HR for more information on this. Wishing you all the best in your new role. Many thanks, The Doyle Collection.

Explore other reviews about Doyle Collection

5.0
Oct 5, 2025
Recommend
CEO approval
Business outlook

Pros

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Cons

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Doyle Collection Response
7mo
Thank you for your comments, we appreciate your thoughts and feedback
2.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Cons

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
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Doyle Collection Response
2w
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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